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Care plans

Websites looked after, properly.

Hosting, security, updates, small changes and a person who answers — from £29 a month + VAT with no fixed term. For everything we build as standard, and after a rescue, for sites we didn’t.

From £29 a month + VAT · ongoing · cancel monthly · small changes included

Who this is for

Any business that would rather run itself than run a website. If your current arrangement is “hope nothing breaks”, this is the grown-up version of that plan.

What usually brings people here

01

Nobody is actually watching it

Certificates expire, software rots, backups silently stop — and you find out the day it matters. A looked-after site has someone paid to notice on the boring days.

02

Every tiny edit is an invoice

A changed price, a new photo, an updated opening time — small changes are included on our plans, because charging £40 to edit a sentence is how this industry earned its reputation.

03

The renewal roulette

Domain here, hosting there, a licence on a card that expired — nobody knows the full list until something vanishes. We hold the list, in your name, and nothing lapses quietly.

How we go about it

One monthly price per kind of build, everything in your name, cancel whenever. Hosting and monitoring, security updates, backups tested rather than assumed, small content changes within five working days, and a human who answers — the same people who built it, or rescued it. No ticket queue, no account manager.

What you get

Included

  • Hosting and uptime monitoring
  • Security updates applied as they land
  • Backups taken and restore-tested, not assumed
  • Small content changes within five working days
  • Domains, certificates and renewals watched
  • A person who answers — no ticket queue

Not included

  • New pages and new features (happily quoted separately)
  • Redesigns and rebuilds
  • Mystery codebases we have not built or rescued first

One we built

We keep eight products of our own alive every day — the monitoring, the backups, the 11pm fixes. Care plans are that same operational muscle pointed at your site.

Gig Nest — gig-nest.com

Questions we get asked

Can you look after a site you didn’t build?
Yes — after a rescue. The rescue gets it to a state we’re willing to be responsible for; the care plan keeps it there. We don’t take on mystery codebases blind, because that’s how promises get broken.
What counts as a small change?
Words, prices, photos, opening hours — the edits a business needs weekly. New pages and features are quoted separately, and we’ll say which side of the line something falls before doing it.
Am I locked in?
No — monthly, cancel whenever, and everything is in your name so leaving is genuinely easy. We’d rather earn the renewal than write it into a contract.
What happens when something breaks at 9pm?
Monitoring usually tells us before you do. In working hours a site that is down, or has stopped taking payments or bookings, gets a response within 4 hours; anything else broken within 2 working days; small changes within 5. What you’re buying is that it’s our problem first.

The plans

Every plan: hosting and monitoring, security updates, tested backups, small changes, and a person who answers. Cancel monthly.

How fast we respond

  • Site down, or payments or bookings stopped — within 4 working hours
  • Anything else broken — within 2 working days
  • Small changes: words, prices, photos, opening hours — within 5 working days

Working hours are Monday to Friday, 9am to 5pm, excluding bank holidays. Monitoring runs around the clock, so a site going down usually reaches us before it reaches you.

Built for your trade

Not the right fit if you enjoy doing your own updates and backups and have the habit of actually doing them.

  • Fixed price before we start
  • Built in Bolton — nothing outsourced
  • You own the site, the domain, the lot
  • Care optional. Never a lock-in

Tell us what's annoying you.

Half an hour, no charge, no pitch deck. If we are not right for it we will say so and point you at someone who is.